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vc7388 Posts:2
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11/23/2010 6:13 PM |
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Hello, Can anybody help me with this. I'm using RMS and used to be able to view the credit card sales (itmemized) in the journal. But I've changed around with receipt format and have saved over the old format. Now I can only view cash sales in the journal. The credit sales only show the total amount, but not the detail as used to. The customers' copies of the receipts of the credit sales still have all the details, but not the one in the journal? How do I fix this. I tried the formats in the original CD and di not work either. Thank you! |
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Mixer Posts:69
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11/23/2010 7:16 PM |
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Copy the original receipt template from the CD. Refresh the receipt in the Manager. Note that just overrriding the receipt format on disk is insufficient as RMS caches the template internally. Therefore, after coyping the original template, you got to refresh the receipt by re-loading the template, or create a new receipt format and assign it to the POS. |
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